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Vendor Name : Avaya
Exam Code : 7141X
Exam Name : Avaya Equinox Solution with Avaya Aura Collaboration Applications Integration
Questions and Answers : 74 Q & A
Updated On : October 17, 2018
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Avaya 7141X Exam (Avaya Equinox Solution with Avaya Aura Collaboration Applications Integration) Detailed Information

Credentials & Certifications
Sharpen Your Technical Skills—Get Certified on Avaya Solutions
Professional Credentials and Technical Certifications
For every level of knowledge and expertise, Avaya certification programs can enhance your ability to effectively deploy and use Avaya communications applications and technology.
Programs are available by area of focus and for different skill levels. Courses include rigorous study and hands-on learning, complimented by a blend of online tests and proctored exams to validate your competencies. Certifications require passing scores on all examinations.
Maintain Your Market Edge
The skills and knowledge you demonstrate through certification can help you make an immediate impact on current projects. Plus, you gain resume-worthy, career-building skills. You’ll be better able to sell, design, implement and maintain Avaya Solutions while teaching others new skills along the way. Certification shows you are motivated, experienced, and committed to achieve excellence in your field. Avaya Professional Credentials and Certifications are recognized across the globe.
The Avaya Professional Credential Program is designed to ensure individuals have the knowledge and skills to successfully sell, design, implement, and maintain Avaya products and solutions that exceed customer expectations.
The Avaya Professional Credential Program consists of Sales, Design and Support Credentials and distinguishes between Solution Credentials and Product specific Credentials.
To learn more about the Program select the individual graphics above or the workbook tabs.
Avaya Professional Credentials and Certifications
The Avaya Professional Credential Program consists of Sales and Services Credentials, and uses a blend of Online Tests and Proctored Exams to validate competencies. Refer to the Avaya Professional Credential Program Overview for details.
In support of the credential program, Avaya Learning offers a wide variety of training content to meet the needs of our Partners, Customers, and Associates.
Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies upon which the products and solutions are built. Avaya recommends the programs of leading industry players to provide foundational knowledge: WestNet Learning (Foundational Technology Expert) and The SIP School (SSCA).
Avaya Professional Credential Program
Note: Some credentials are available only to Avaya Partners and Avaya Associates. Please
read the following credential descriptions to confirm eligibility.
The Avaya Professional Credential Program is designed to ensure individuals have the knowledge and
skills to successfully sell, design, implement and maintain Avaya products and solutions that exceed
customer expectations. The Avaya Professional Credential Program currently consists of Sales,
Design, and Services Credentials and distinguishes between Solution Credentials and Product
Specific Credentials.
Sales & Design Credentials
Avaya Engagement Solutions Certifications
Services Credentials
Avaya Engagement Solutions Certifications
ACDS - Avaya Certified Design Specialist
ACSP - Avaya Certified Sales Professional
Avaya Product Professional Credentials
APDS - Avaya Professional Design Specialist
APSS - Avaya Professional Sales Specialist
ACSS - Avaya Certified Solution Specialist
ACIS - Avaya Certified Integration Specialist
Avaya Product Certifications
ACSS - Avaya Certified Support Specialist
ACIS - Avaya Certified Implementation Specialist
Avaya Product Professional Credentials
ASPS - Avaya Support Professional Specialist
AIPS - Avaya Implementation Professional Specialist
Avaya uses a blend of Online Tests and Proctored Exams to validate competencies. Professional Specialist
credentials are awarded based upon passing Online Tests. Certified credentials incorporate Proctored Exams
and Online Tests as a requirement to earn the credential.
For a complete listing of Avaya credentials by product / solution area, please visit the Avaya Professional Credential
Program page on the Avaya Learning Center at www.avaya-learning.com.
Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies
03 October 2016 v1 3
upon which the products and solutions are built. Avaya recommends the programs of leading industry players
to provide foundational knowledge: WestNet Learning (Foundational Technology Expert) and The SIP School
(SSCA).
In support of the Credential Program, Avaya Learning offers a wide variety of training content to meet the
needs of our Partners, Customers, and Associates.
Avaya Professional Sales Specialist (APSS)
APSS validates a candidate has a basic-to-intermediary level of knowledge to sell Avaya products and customer focused
solutions.
An Avaya Professional Sales Specialist understands the competitive global landscape, evaluating customer needs,
identifying and recommending the right Avaya solution and communicating its business value.
APSS Credentials use online tests, are valid for 2 years and are reserved exclusively for Avaya Channel Partners and
Associates.
Exception: APSS – Avaya Aura® Application Server 5300 (APSS -1101) remains a one year credential until
further notice.
Avaya Professional Design Specialist (APDS)
APDS validates a candidate has an introductory level of technical proficiency necessary to create specific
designs and build foundational knowledge for solution designs based on the customer requirements.
The Avaya Professional Design Specialist has the skills and knowledge necessary to review a customer’s
current configuration, understand their future needs and design an Avaya solution for today and tomorrow. The
Design Specialist creates architectural designs and migration strategies ensuring both integration to current
networks and future readiness of customer communication solutions.
APDS Credentials use online tests, are valid for 2 years and are reserved exclusively for Avaya Channel
Partners and Associates.
Avaya Certified Sales Professional (ACSP) In planning
ACSP validates that the candidate has achieved an advanced understanding of and competence in Avaya
Sales skills and processes for sales strategy and deployment.
Avaya Certified Sales Professional (ACSP) curriculum for Avaya Engagement Solutions captures both the
Avaya Sales approach and the Engagement Solutions for both Avaya Associates and Business Partners.
Building upon the foundation established with the Avaya Professional Sales Specialist (APSS) curriculum,
students completing the ACSP curriculum will be able to sell and position solutions that address the
customer’s issues and objectives.
ACSP Credentials use proctored exams, are valid for 2 years and are reserved exclusively for Avaya Channel
Partners and Associates.
Note: The ACSP credentials are currently being planned and not fully released.
03 October 2016 v1 4
Avaya Certified Design Specialist (ACDS)
ACDS validates that the candidate has an intermediary level of technical proficiency necessary to
create specific greenfield, upgrade and migration solution designs based on the customer business
needs.
Avaya recognizes that individuals responsible for designing customer solutions demonstrate
advanced Sales Engineering skills and therefore should be distinguished with a credential that
signifies their achievement.
ACDS Credentials use proctored exams and online tests, are valid for 2 years and are reserved
exclusively for Avaya Channel Partners and Associates.
Note: The ACDS portfolio has undergone a major redesign to provide the Avaya Sales Engineer
(SE) community a growth path to mastery in Avaya Engagement Solutions. The ACDS curriculum
for Avaya Engagement Solutions instills a common methodology and approach to solution design
across the entire SE community and builds upon the foundation established with the Avaya
Professional Design Specialist (APDS) curriculum.
Avaya Implementation Professional Specialist (AIPS)
AIPS validates a candidate has achieved an enhanced level of proficiency focused on installing,
configuring, and troubleshooting a specified Avaya product or product family.
The Avaya Implementation Professional Specialist can implement, validate and troubleshoot the
installation of a single product, single system or product family. The Implementation Specialist installs
hardware and software, configures the solution, performs initial administration and acceptance testing
to diagnose and correct installation issues.
AIPS Credentials use online tests, are valid for 2 years and are open to all audiences.
Avaya Support Professional Specialist (ASPS)
ASPS validates a candidate has achieved an advanced understanding of and competence in
troubleshooting, maintaining and administration of Avaya industry leading communications products.
The Avaya Support Professional Specialist gathers and interprets system data, identifies issues and
makes changes to ensure maximum availability and performance of a customer’s network. The
Support Specialist uses their advanced Avaya troubleshooting, maintenance and administration
capabilities to efficiently and accurately resolve customer’s communication issues.
ASPS Credentials use online tests, are valid for 2 years and are open to all audiences.
03 October 2016 v1 5
Avaya Certified Implementation Specialist (ACIS)
ACIS certifies a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and
troubleshooting a specified Avaya product or product family.
The Avaya Certified Implementation Specialist can implement, validate and troubleshoot the installation of a single product,
single system or product family. The Implementation Specialist installs hardware and software, configures the solution,
performs initial administration and acceptance testing to diagnose and correct installation issues.
ACIS Certifications use proctored exams, are valid for 2 years and are open to all audiences.
Avaya Certified Support Specialist (ACSS)
ACSS certifies a candidate has achieved an advanced understanding of and competence in troubleshooting,
maintaining and administration of Avaya industry leading communications products.
The Avaya Certified Support Specialist gathers and interprets system data, identifies issues and makes changes to
ensure maximum availability and performance of a customer’s network. The Support Specialist uses their advanced
Avaya troubleshooting, maintenance and administration capabilities to efficiently and accurately resolve customer’s
communication issues.
ACSS Certifications use proctored exams, are valid for 2 years and are open to all audiences.
Avaya Certified Integration Specialist (ACIS)
ACIS certifies a candidate has achieved a level of proficiency required to integrate and implement core and complex
solutions based on reference architectures from Avaya customer scenarios.
The Avaya Certified Integration Specialist demonstrates the integration of enterprise architecture solutions in order
to install, validate, and troubleshoot the implementation. The Integration Specialist holds a technical ability at a level
that ensures the successful integration, configuration, and support of the solution reference architectures.
ACIS Certifications use proctored exams and online tests, are valid for 2 years and are open to all audiences.
Avaya Certified Solution Specialist (ACSS)
ACSS certifies a candidate has achieved an intermediate - advanced level of proficiency required to diagnose,
isolate and support multi products within Avaya solution architecture.
The Avaya Certified Solution Specialist comprehends the methodology to isolate and diagnose single and multiple
problems within the enterprise solution architectures, technologies and protocols. The Solution Specialist holds a
technical ability at a level that ensures the successful maintenance, and support of solution architecture.
ACSS Certifications use proctored exams and online tests, are valid for 2 years and are open to all audiences.
To obtain an ACSS credential individuals need to hold the relevant ACIS credential.
03 October 2016 v1 6
Questions?
About Avaya Learning
Avaya Learning develops and delivers industry leading training for Avaya products and solutions. Avaya Learning
specifically focuses on Avaya’s product launches, sales force and channel enablement - including solution and
executive selling, skills development and certification. Avaya Learning uses a blended learning approach offering a
combination of self-paced, virtual interactive and classroom learning environments to maximize effectiveness and
decrease time required to reach proficiency.
Avaya Learning supports and maintains the Avaya Learning Center where both course details and information on the
Avaya Professional Credential Program can be found

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7141X Avaya Equinox Solution with Avaya Aura Collaboration Applications Integration

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7141X exam Dumps Source : Avaya Equinox Solution with Avaya Aura Collaboration Applications Integration

Test Code : 7141X
Test Name : Avaya Equinox Solution with Avaya Aura Collaboration Applications Integration
Vendor Name : Avaya
Q&A : 74 Real Questions

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Avaya Avaya Equinox Solution with

Avaya gives you the future of UC With Avaya Equinox: essential, Contextual, person described | killexams.com Real Questions and Pass4sure dumps

SANTA CLARA, CA--(Marketwired - October 17, 2016) - Avaya these days announced a new platform for business communications that fulfills the long-sought promise of unified communications. Avaya Equinox delivers streamlined, cellular-first communications within the purposes and browsers employees "reside in" for his or her work. Customizable during the Avaya Breeze™ customer SDK with the aid of vertical trade or employee necessities, Avaya Equinox is supported on computing device or mobile gadgets, and attainable out-of-the container on the based, all-glass Avaya Vantage machine.

with the aid of consolidating a considerable number of applications and interfaces into one journey, Avaya Equinox liberates employees and IT departments from disjointed communications that prevent productiveness and increase stress. The multitude of actual-time and non-real-time communications methods used by workers usually requires a disruptive two- to a few-step technique of leaving a enterprise software to speak.

read the weblog: 1-click Collaboration - A Promise Fulfilled

whereas the vision of UC become to merge methods and simplify access, providers today nevertheless fight to absolutely merge all of the verbal exchange software infrastructure and cloud-primarily based functions into a single platform that presents the simplified person journey of Avaya Equinox. Key features of Avaya Equinox encompass:

  • mobile First journey, motion Oriented Workflow for instant Response - worker's can at once see all scheduled conferences, messaging updates, and communications background in a single location and take instant action with a single touch. Optimized to the device -- cell, tablet, computing device, browser and Avaya Vantage -- the journey continues cellular simplicity whereas embracing the benefits inherent in a wide range of devices.
  • skip the down load: Collaborate from a Browser - Avaya Equinox enables robust collaboration from inside HTML5 browsers without a downloads or plugins essential, thanks to WebRTC know-how. This greatest- in- category browser adventure with full collaboration capabilities eliminates migration challenges for groups within the process of transitioning laptop enterprise applications to the internet and/or transferring purposes to the cloud.
  • pressure performance and Differentiate with smart Digital options - Embed Avaya Equinox communication and collaboration capabilities inside enterprise approaches or context, or into any business software to create and combine wonderful solutions for vertical needs and aggressive differentiation. lengthen and accelerate wise digital answer creation with the one answer-large Avaya Breeze™ client SDK, workflow automation and Avaya Snapp save ecosystem. Avaya Vantage runs Equinox right out of the container, however is additionally infinitely customizable throughout the customer SDK.
  • with ease entry actual enterprise type HD Video and Voice anywhere, each time - provides authentic, cozy, exquisite HD voice and video for communique anywhere on any device, with handy, faraway entry together with VPN-much less connectivity. One number reach for all gadgets hurries up enterprise workflows and deployments; laborers even can simultaneously use multiple instruments.
  • Message with Continuity and at all times-On Effectiveness - Persistent, multimedia messaging for textual content, audio, video, photographs and files makes it possible for employees to access and send group messages in real time -- or anytime. A conversation initiated on the desktop in the morning will also be picked back up on the mobile machine at lunchtime, for example. employees can even message people that are offline for greater efficient team interplay. One click on from the messaging function escalates the session to a name or convention.
  • in the reduction of the Complexity and fee of distinct 'UC' solutions - Avaya Equinox offers a single platform that helps all the different modes of conferencing. excessive scale audio conferencing, huge internet collaboration, rich multi-supplier HD video, even adventure streaming to 100,000 clients in an all-in-one utility solution. clients have one login and one effortless solution to gain knowledge of, and IT has one solution to support with one set of facts, single provisioning, and a smaller footprint with higher efficiency and reduce expenses.
  • Avaya Equinox is generally available globally this calendar quarter, with the improve conferencing capacity coming in the first quarter of 2017. The platform is bought on a per-user, suite licensing groundwork with subscription or perpetual pricing fashions, along with a traditional concurrent consumer pricing alternative for conferencing.

    rates

    "The imaginative and prescient for unified communications has at all times been a streamlined, consumer and IT-friendly journey that enables work to proceed with out disruption. Integrating the vast variety of kinds and techniques of communique right into a single circulate has been an unmet challenge -- formerly. Avaya Equinox has conquered that challenge for the decent of conclusion clients, IT departments and corporations international, delivered through a company with the vision, focal point and knowledge to define the future of UC."

    Gary E. Barnett, SVP and GM, Avaya Engagement options

    "As North the us's first completely digital clinic, Humber River clinic consistently seeks to increase affected person care and provide fantastic results. Enabling physicians, nurses and caregivers with real-time cozy messaging and communication is a technique we will circulation the needle in that direction. We're excited to be are living on the beta of Avaya Equinox as it seamlessly integrates with our tailored workflows, allowing us to revolutionize and seriously change healthcare."

    Kevin Fernandes, Chief know-how Officer, Humber River medical institution

    "With Avaya Breeze, it's handy to embed and orchestrate verbal exchange flows inside Arrow's information superhighway of things software platform, Arrow join. Avaya air of mystery and Avaya Equinox enable us to create solutions that connect individuals in conjunction with context from IoT applications and power better enterprise efficiency throughout a couple of industries comparable to healthcare, manufacturing, wise Cities and retail."

    Dr. Jeff Reed, Chief know-how Officer, Arrow Electronics programs Integration

    "The continuing dislocation of the office calls for options which are inherently mobile, comfy and purchasable from nearly any machine. Avaya Equinox grants on this and greater with a complete communications answer that may also be embedded in browsers and business applications. The Avaya Breeze customer SDK isn't your ordinary API - you've got all of the equipment you need in a single answer that can also be custom-made via vertical business and workgroup needs, just what UC become meant to be."

    prosperous Costello, Senior research Analyst for Unified Communications and Collaboration software, IDC

    additional supplies:

    Video: a primary examine Avaya Equinox

    Infographic: 5 the right way to Get Work accomplished faster

    About Avaya

    Avaya makes it possible for the mission crucial, actual-time verbal exchange purposes of the realm's most crucial operations. because the international leader in supplying sophisticated communications experiences, Avaya gives essentially the most finished portfolio of utility and services for contact middle and unified communications with integrated, comfortable networking -- offered on premises, in the cloud, or a hybrid. contemporary digital world requires some kind of communications enablement, and no different company is superior located to try this than Avaya. For more guidance, please visit www.avaya.com.

    Story Continues

    certain statements contained in this press unencumber may be forward-searching statements. These statements may be identified by way of forward-looking terminology akin to "count on," "consider," "proceed," "might," "estimate," "predict," "intend," "may additionally," "may," "plan," "capabilities," "predict," "may still" or "will" or other identical terminology. we've based these ahead-looking statements on our existing expectations, assumptions, estimates and projections. whereas we accept as true with these are budget friendly, such forward searching statements contain general and unknown risks and uncertainties, lots of which can be past our handle. These and other crucial factors could cause our actual outcomes to vary materially from any future effects expressed or implied via these forward-searching statements. For a listing and outline of such dangers and uncertainties, please seek advice from Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or duty to replace or revise any forward-looking statements.

    All logos identified via ®, TM, or SM are registered marks, logos, and repair marks, respectively, of Avaya Inc. All different trademarks are the property of their respective owners

    follow Avaya on Twitter, fb, YouTube, and LinkedIn.

    image accessible: http://www.marketwire.com/library/MwGo/2016/10/17/11G118231/photos/Vantage_DialPadShot_Angle-67330ca0313081ffb36948b448ecc43b.jpgImage accessible: http://www.marketwire.com/library/MwGo/2016/10/17/11G118231/photographs/Equinox-banner-sans-textual content-1-8f5e9cc9fc15b7b8b624993a7609f7cb.jpg


    Avaya Brings Biometrics, AI to name center solutions | killexams.com Real Questions and Pass4sure dumps

    call center solutions expert Avaya has improved its utility building package and business digital assistant offerings.Avaya Brings Biometrics, AI to Call Center Solutions

    The enterprise says its SDK now helps subtle synthetic intelligence, allowing for conversational user interaction, and even a sentiment analysis feature that can assist consumer calls to be automatically routed to the applicable channels. Avaya additionally says its platform now supports biometrics in the form of facial and voice recognition, which will also be used to permit strong two-factor authentication.

    meanwhile, Avaya has additionally upgraded its Equinox Unified Communications platform, which now helps voice-based mostly virtual assistants from Google and Microsoft. The platform is designed to offer a personal, digital assistant to every assigned employee in an business environment, and to that conclusion leveraging the highly advanced conversational AI systems of those tech giants promises effective performance.

    Commenting on the upgraded solutions, Avaya options and expertise VP Chris McGugan gestured to the broader option for voice-based mostly interplay among consumers. “Voice is still the cornerstone of consumer service, and there's a clear chance for its prolonged utility to enrich client journeys.”

    the new options additionally replicate the starting to be magnitude of AI, an immense fashion that Avaya locked into about a year ago with its announcement of A.I. join, a consumer records and habits analysis device developed in collaboration with Afiniti, Scoredata, and voice biometrics professional Nuance Communications.

    October eleven, 2018 – with the aid of Alex Perala


    Avaya to reveal AI and Biometrics Enabled Communications options | killexams.com Real Questions and Pass4sure dumps

    At GITEX, Avaya maintaining Corp. is demonstrating integration of AI-more advantageous applied sciences, including biometrics and true-time sentiment analysis to its communication systems, enabling agencies to increase voice as a key user interface for richer, greater seamless, secure consumer and employee experiences.

    pushed by using the growing to be client demand for extra intuitive experiences and positive effects, groups are being forced to reimagine their method to customer and worker engagement. A contemporary Avaya survey of greater than eight,000 patrons found that over 70 percent opt for contacting consumer features via cellphone and trust it is the most valuable potential of getting the most fulfilling answer. at the identical time, there's a starting to be body of proof that means increasing client acceptance and demand for digital applied sciences like chatbots and biometrics, and analysis indicates that 25 percent of interactions with these technologies can be conversational.

    “Voice remains the cornerstone of consumer service, and there's a clear possibility for its extended application to enhance client journeys,” noted Chris McGugan, Avaya senior vice president of options and know-how. “via our place because the leading provider of business communications solutions, and our customer-centric approach to innovation, we've been embracing new and exciting technologies that permit us to comfortably address these changing client preferences and bring voice as a more powerful person interface, for each shoppers and employees.”

    As a champion of the API economic climate, Avaya has embraced opening its Oceana and Equinox platform building capabilities for Unified Communications and phone centers, increasing the breadth and capabilities its software building kit. This contains ecosystem companions and internal builders incorporating conversational AI, natural language processing, analytics and cognitive machine learning—to increase the capabilities of Avaya options and merging UC and CC for a greater connected enterprise event.

    For corporations to reside crucial, it is essential they put money into technologies that permit them to serve valued clientele how, when, and the place these consumers chose to have interaction with the corporation. trying to encourage GITEX friends with concepts that cause seamless, intuitive and clever engagement throughout digital and human touch elements, Avaya’s Oceana use circumstances, tested on the business’s GITEX stand, encompass conversational IVR for biometrics integration, sentiment-based routing of calls—allowing customers to make inquiries and get hold of an instantaneous regarded response both on personalised digital channels from the most in a position service agent or back office knowledgeable by means of a context rich personalised journey.

    With increasing numbers of millennials and digital-natives in the personnel, corporations must empower these individuals to join and collaborate seamlessly with clients and fellow personnel by the use of their preferred channels, irrespective of their place, machine, and verbal exchange channel. company to GITEX will give you the option to look how Avaya is enriching its Equinox Unified Communications platform by using integrating cognitive services from corporations akin to Microsoft and Google to bring voice-enabled digital assistants for the enterprise. Demonstrating two ingredient BioID authentication by way of facial & voice biometrics, contextual transcription and precise time translation with intent attention, that serves as a personalised assistant to each and every employee, improving their productiveness and lengthening job delight.

    “for many of us, voice is the basic mode for speaking our recommendations and expressing our emotions with others―our households, friends, co-worker's. Gartner means that there could be as many as 4 billion digital assistants with the aid of 2022, and if this number is any indication of buyers’ preference for voice-based mostly engagement, it would be fair to anticipate that they would choose voice to speak with agencies as neatly,” observed McGugan.

    “agencies that appreciate this and embrace voice-enabled technologies can expect marked advancements in consumer loyalty and satisfaction. As Avaya looks to pioneer new and enriched engagement experiences, we're supplying totally new ways for voice to be intuitively leveraged throughout all contact aspects,” he concluded.


    7141X Avaya Equinox Solution with Avaya Aura Collaboration Applications Integration

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    Avaya Equinox Solution with Avaya Aura Collaboration Applications Integration

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    Avaya Delivers the Future of UC With Avaya Equinox: Simple, Contextual, User Defined | killexams.com real questions and Pass4sure dumps

    No result found, try new keyword!Read the blog: 1-Click Collaboration - A Promise ... Arrow Connect. Avaya Aura and Avaya Equinox enable us to create solutions that connect people together with context from IoT applications and drive ...

    Avaya Ends the Gap between Unified Communications and Team Collaboration | killexams.com real questions and Pass4sure dumps

    ORLANDO, FL--(Marketwired - March 13, 2018) - Enterprise Connect - Avaya Holdings Corp. (AVYA) today announced the addition of cloud-based team collaboration to the Avaya Equinox Experience, the company's signature unified communications and collaboration user interface and cloud service. The Avaya Equinox Experience leapfrogs other vendors' offerings by delivering deep level of integration between unified communications and the tools needed for seamless, simple, highly productive team collaboration.

    The Avaya Equinox Experience is a sleek, personal user interface for one-stop access to voice, video, chat communications channels, calendar, meetings and more. Its "mobile-first" Top of Mind screen provides at-a-glance visibility to everything that a user needs in real time: schedule, contacts, messages, voice and video.

    The new capabilities of Avaya Equinox Experience address the growing demand for easy-to-use, integrated, unified communication and team collaboration. According to Gartner, "by year-end 2022, 70% of teams will rely on workstream collaboration as the primary means of communicating, coordinating and sharing information between team members, displacing email."

    With the addition of team collaboration, Avaya Equinox users can create and enter team rooms organized by a variety of categories with members both inside and outside of the organization, essentially breaking down the boundaries of a company's communications infrastructure. The enhanced Avaya Equinox Experience will provide and support persistent messaging, ad hoc and scheduled meetings, with audio and video conferencing, screen and file sharing and task assignment.

    As an example, a sales team creating a proposal could use Avaya Equinox team collaboration and create rooms for customer presentation and demonstration planning, configuration and bill of materials, project pricing and discounts, contracts, installation planning and services. The sales team could invite both internal and external team members for an easy, persistent and trackable means of communicating, individual or group meetings, sharing presentations, spreadsheets, installation diagrams, and speeding decision-making.

    An enterprise-grade solution, Avaya Equinox provides a higher level of security over consumer-grade messaging and applications. The cloud-based, team collaboration capabilities are available standalone and also easily integrate with on-premises deployments of Avaya Equinox supported by both Avaya Aura and Avaya IP Office, Avaya's industry-leading communications platforms.

    Quotes

    "The market is rife with applications claiming to enable employee productivity, but few deliver the level of integration that crosses communication channels and modes, context and contacts, workflow activities and infrastructure boundaries. That's where the Avaya Equinox Experience stands out -- and is why companies are coming back to Avaya for the communication and collaboration tools that get work done. Welcome to the Avaya Connected World -- open, agile and secure."

    Laurent Philonenko, SVP and GM, Solutions and Technologies, Avaya

    "Enterprises are clearly shifting toward messaging-based communications tools. By integrating workstream collaboration into its UC Equinox client, Avaya creates a single-application that supports asynchronous messaging and real-time voice and video communications that can serve as a vehicle for sharing content."

    Dave Michels, principal analyst, TalkingPointz

    About Avaya

    Avaya is a global leader in digital communications software, services and devices for businesses of all sizes. Our open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments. Avaya shapes intelligent connections and creates seamless communication experiences for our customers, and their customers. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments. Avaya Holdings Corp. is traded on the NYSE under the ticker AVYA. For more information, please visit www.avaya.com

    Cautionary Note Regarding Forward-Looking Statements

    This document contains certain "forward-looking statements." All statements other than statements of historical fact are "forward-looking" statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "our vision," "plan," "potential," "preliminary," "predict," "should," "will," or "would" or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, availability and effectiveness of new products and features. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company's Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company's filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company's SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

    Follow Avaya on Twitter, Facebook, YouTube, LinkedIn, Flickr and the Avaya Connected Blog.

    Source: Avaya Newsroom


    Verint Witness Actionable Solutions’ Workforce Optimization Software Gains Certified Status with Avaya Aura | killexams.com real questions and Pass4sure dumps

    MELVILLE, N.Y.--(BUSINESS WIRE)--Verint®Systems Inc. today announced that its Impact 360® Workforce Optimization solution has received certified status with key contact center solutions from Avaya, a leading global provider of business communications applications, systems and services. The solution was successfully tested by Avaya in September 2009 for compatibility with Avaya Aura™ Communication Manager 5.2, an extensible IP telephony platform for enterprises. It has also been tested with the enhanced telephony APIs, protocols and Web services of Avaya Aura Application Enablement Services 4.2, which provides access to the powerful call processing, media and administrative features available in Avaya Aura Communication Manager.

    Impact 360, from Verint® Witness Actionable Solutions®, is a unified suite comprised of workforce optimization solutions that include quality monitoring and call recording, workforce management, analytics, performance management, eLearning and coaching. Designed to help today’s customer-centric enterprises meet and exceed their sales, service and operations goals—from the contact center, to branch and remote offices, to back-office operations departments—Impact 360 helps uncover business trends, discover the root cause of employee and customer behavior, and power the right decisions to help ensure service excellence and achieve continuous performance improvement across all aspects of customer care operations.

    “Avaya’s close working relationship with Verint has afforded both companies new efficiencies through the certification testing of Avaya Aura products with Impact 360,” says Chris McGugan, vice president, products and marketing, Avaya Contact Center Solutions. “The result is a high level of integration and strong synergies between the product lines.”

    “We are pleased to have completed Avaya Aura certification testing. Through our deep integration, Avaya Aura customers can take full advantage of Impact 360 Workforce Optimization to provide unified applications on Avaya’s unified communications platform,” adds John Bourne, senior vice president, global channels and alliances, Verint Witness Actionable Solutions.

    Verint Witness Actionable Solutions is a member of the Avaya DevConnect Program, an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network. As a platinum member of the program, Verint is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Basking Ridge, N.J. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.

    About Verint Witness Actionable Solutions

    Verint® Witness Actionable Solutions® is the leader in analytics-driven workforce optimization software and services. Its solutions are designed to help organizations capture customer intelligence, uncover business trends, discover the root cause of employee and customer behavior, and optimize the customer experience. From contact centers to remote office, branch and back-office operations, its award-winning, next-generation Impact 360® Workforce Optimization suite is the industry’s most unified solution set—featuring quality monitoring and recording, workforce management, speech and data analytics, customer feedback surveys, performance management, eLearning and coaching. Impact 360 helps improve the entire customer service delivery network, powering the right decisions to help ensure service excellence and transform organizations into customer-centric enterprises.

    About Verint Systems Inc.

    Verint® Systems Inc. is a global leader in Actionable Intelligence® solutions and value-added services. Our solutions enable organizations of all sizes to make timely and effective decisions to improve enterprise performance and make the world a safer place. More than 10,000 organizations in over 150 countries—including over 80 percent of the Fortune 100—use Verint solutions to capture, distill, and analyze complex and underused information sources, such as voice, video, and unstructured text. Headquartered in Melville, New York, we support our customers around the globe directly and with an extensive network of selling and support partners. Visit us at our website www.verint.com.

    About Avaya

    Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information, please visit www.avaya.com.

    This press release contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks and uncertainties, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see the Company's Current Report on Form 8-K filed with the Securities and Exchange Commission on September 10, 2007, as supplemented by our Current Reports on Form 8-K filed on November 5, 2007, January 16, 2008, and April 9, 2008 and the Form NT-10Q filed on December 10, 2009. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, the Company assumes no obligation to update or revise them or to provide reasons why actual results may differ.

    VERINT, the VERINT logo, ACTIONABLE INTELLIGENCE, POWERING ACTIONABLE INTELLIGENCE, WITNESS ACTIONABLE SOLUTIONS, STAR-GATE, RELIANT, VANTAGE, X-TRACT, NEXTIVA, EDGEVR, ULTRA, AUDIOLOG, WITNESS, the WITNESS logo, IMPACT 360, the IMPACT 360 logo, IMPROVE EVERYTHING, EQUALITY, CONTACTSTORE, EYRETEL, BLUE PUMPKIN SOFTWARE, BLUE PUMPKIN, the BLUE PUMPKIN logo, EXAMETRIC and the EXAMETRIC logo, CLICK2STAFF, STAFFSMART, AMAE SOFTWARE and the AMAE logo are trademarks and registered trademarks of Verint Systems Inc. Other trademarks mentioned are the property of their respective owners.



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    DRI [1 Certification Exam(s) ]
    ECCouncil [21 Certification Exam(s) ]
    ECDL [1 Certification Exam(s) ]
    EMC [129 Certification Exam(s) ]
    Enterasys [13 Certification Exam(s) ]
    Ericsson [5 Certification Exam(s) ]
    ESPA [1 Certification Exam(s) ]
    Esri [2 Certification Exam(s) ]
    ExamExpress [15 Certification Exam(s) ]
    Exin [40 Certification Exam(s) ]
    ExtremeNetworks [3 Certification Exam(s) ]
    F5-Networks [20 Certification Exam(s) ]
    FCTC [2 Certification Exam(s) ]
    Filemaker [9 Certification Exam(s) ]
    Financial [36 Certification Exam(s) ]
    Food [4 Certification Exam(s) ]
    Fortinet [12 Certification Exam(s) ]
    Foundry [6 Certification Exam(s) ]
    FSMTB [1 Certification Exam(s) ]
    Fujitsu [2 Certification Exam(s) ]
    GAQM [9 Certification Exam(s) ]
    Genesys [4 Certification Exam(s) ]
    GIAC [15 Certification Exam(s) ]
    Google [4 Certification Exam(s) ]
    GuidanceSoftware [2 Certification Exam(s) ]
    H3C [1 Certification Exam(s) ]
    HDI [9 Certification Exam(s) ]
    Healthcare [3 Certification Exam(s) ]
    HIPAA [2 Certification Exam(s) ]
    Hitachi [30 Certification Exam(s) ]
    Hortonworks [4 Certification Exam(s) ]
    Hospitality [2 Certification Exam(s) ]
    HP [746 Certification Exam(s) ]
    HR [4 Certification Exam(s) ]
    HRCI [1 Certification Exam(s) ]
    Huawei [21 Certification Exam(s) ]
    Hyperion [10 Certification Exam(s) ]
    IAAP [1 Certification Exam(s) ]
    IAHCSMM [1 Certification Exam(s) ]
    IBM [1530 Certification Exam(s) ]
    IBQH [1 Certification Exam(s) ]
    ICAI [1 Certification Exam(s) ]
    ICDL [6 Certification Exam(s) ]
    IEEE [1 Certification Exam(s) ]
    IELTS [1 Certification Exam(s) ]
    IFPUG [1 Certification Exam(s) ]
    IIA [3 Certification Exam(s) ]
    IIBA [2 Certification Exam(s) ]
    IISFA [1 Certification Exam(s) ]
    Intel [2 Certification Exam(s) ]
    IQN [1 Certification Exam(s) ]
    IRS [1 Certification Exam(s) ]
    ISA [1 Certification Exam(s) ]
    ISACA [4 Certification Exam(s) ]
    ISC2 [6 Certification Exam(s) ]
    ISEB [24 Certification Exam(s) ]
    Isilon [4 Certification Exam(s) ]
    ISM [6 Certification Exam(s) ]
    iSQI [7 Certification Exam(s) ]
    ITEC [1 Certification Exam(s) ]
    Juniper [63 Certification Exam(s) ]
    LEED [1 Certification Exam(s) ]
    Legato [5 Certification Exam(s) ]
    Liferay [1 Certification Exam(s) ]
    Logical-Operations [1 Certification Exam(s) ]
    Lotus [66 Certification Exam(s) ]
    LPI [24 Certification Exam(s) ]
    LSI [3 Certification Exam(s) ]
    Magento [3 Certification Exam(s) ]
    Maintenance [2 Certification Exam(s) ]
    McAfee [8 Certification Exam(s) ]
    McData [3 Certification Exam(s) ]
    Medical [69 Certification Exam(s) ]
    Microsoft [368 Certification Exam(s) ]
    Mile2 [2 Certification Exam(s) ]
    Military [1 Certification Exam(s) ]
    Misc [1 Certification Exam(s) ]
    Motorola [7 Certification Exam(s) ]
    mySQL [4 Certification Exam(s) ]
    NBSTSA [1 Certification Exam(s) ]
    NCEES [2 Certification Exam(s) ]
    NCIDQ [1 Certification Exam(s) ]
    NCLEX [2 Certification Exam(s) ]
    Network-General [12 Certification Exam(s) ]
    NetworkAppliance [36 Certification Exam(s) ]
    NI [1 Certification Exam(s) ]
    NIELIT [1 Certification Exam(s) ]
    Nokia [6 Certification Exam(s) ]
    Nortel [130 Certification Exam(s) ]
    Novell [37 Certification Exam(s) ]
    OMG [10 Certification Exam(s) ]
    Oracle [269 Certification Exam(s) ]
    P&C [2 Certification Exam(s) ]
    Palo-Alto [4 Certification Exam(s) ]
    PARCC [1 Certification Exam(s) ]
    PayPal [1 Certification Exam(s) ]
    Pegasystems [11 Certification Exam(s) ]
    PEOPLECERT [4 Certification Exam(s) ]
    PMI [15 Certification Exam(s) ]
    Polycom [2 Certification Exam(s) ]
    PostgreSQL-CE [1 Certification Exam(s) ]
    Prince2 [6 Certification Exam(s) ]
    PRMIA [1 Certification Exam(s) ]
    PsychCorp [1 Certification Exam(s) ]
    PTCB [2 Certification Exam(s) ]
    QAI [1 Certification Exam(s) ]
    QlikView [1 Certification Exam(s) ]
    Quality-Assurance [7 Certification Exam(s) ]
    RACC [1 Certification Exam(s) ]
    Real-Estate [1 Certification Exam(s) ]
    RedHat [8 Certification Exam(s) ]
    RES [5 Certification Exam(s) ]
    Riverbed [8 Certification Exam(s) ]
    RSA [15 Certification Exam(s) ]
    Sair [8 Certification Exam(s) ]
    Salesforce [5 Certification Exam(s) ]
    SANS [1 Certification Exam(s) ]
    SAP [98 Certification Exam(s) ]
    SASInstitute [15 Certification Exam(s) ]
    SAT [1 Certification Exam(s) ]
    SCO [10 Certification Exam(s) ]
    SCP [6 Certification Exam(s) ]
    SDI [3 Certification Exam(s) ]
    See-Beyond [1 Certification Exam(s) ]
    Siemens [1 Certification Exam(s) ]
    Snia [7 Certification Exam(s) ]
    SOA [15 Certification Exam(s) ]
    Social-Work-Board [4 Certification Exam(s) ]
    SpringSource [1 Certification Exam(s) ]
    SUN [63 Certification Exam(s) ]
    SUSE [1 Certification Exam(s) ]
    Sybase [17 Certification Exam(s) ]
    Symantec [134 Certification Exam(s) ]
    Teacher-Certification [4 Certification Exam(s) ]
    The-Open-Group [8 Certification Exam(s) ]
    TIA [3 Certification Exam(s) ]
    Tibco [18 Certification Exam(s) ]
    Trainers [3 Certification Exam(s) ]
    Trend [1 Certification Exam(s) ]
    TruSecure [1 Certification Exam(s) ]
    USMLE [1 Certification Exam(s) ]
    VCE [6 Certification Exam(s) ]
    Veeam [2 Certification Exam(s) ]
    Veritas [33 Certification Exam(s) ]
    Vmware [58 Certification Exam(s) ]
    Wonderlic [2 Certification Exam(s) ]
    Worldatwork [2 Certification Exam(s) ]
    XML-Master [3 Certification Exam(s) ]
    Zend [6 Certification Exam(s) ]





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